We always hope you or your recipient loves the gifted sunglasses, but we know that may not always be the case. Thankfully, we have options!
Our office does issue refunds for sunglasses purchased directly through www.mauijim.com, within 30 days to the original card used for the purchase. For gifts, we can issue the recipient a Maui Jim gift card for the price of the sunglasses being returned within this 30-day window. To do this, we require the original order number. When purchased outside www.mauijim.com, exchanges/returns are handled directly through the retailer where the sunglasses were purchased.
If you would like us to verify whether or not your gift was purchased through our website, please contact our customer care team via phone, chat, or email.
Or you can start here, and select Gift Return to start the return process.