All orders and repair requests will appear on your account if you are logged in while placing your order or repair request. Purchases made while not logged in will not be saved in your order history. Repair request will appear once the sunglasses have arrived and been checked in for repair at our facility.
If you don’t have a Maui Jim account or need to login, please click here to create an account.
We are always happy to give you an update on the status of your order or repair request. You may contact us via phone, chat, or email.
Toll-Free Telephone: 1-888-666-5905
Email: customercare@mauijim.com
Chat: Click the chat icon in your lower righthand side of the screen to chat with one of our Customer Service Agents.